Help me get ITSM-CIS Coupon

[Sohini Kar]

I am studying "IT Service Management (ITSM) Implementation On Demand". But whatever I do, it is not moving forward from 3%. The course is stuck in 3%. And I am not able to complete the LAB as there is no instruction what needs to be done in the LAB. Can someone help me complete this course, As I need the coupon to appear for exam.

[Viraj Hudlikar]

Hello @Sohini Kar 

As you have enrolled for on-demand course, first you will need to wake up instance in case if there are any lab activities need to be carry out or you can use for practice. As per your one of image if you open course on left side, you will see module you have to open each go through information provided and in case if any lab activity complete it validate it and upon validation your progress will move ahead.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Dr Atul G- LNG]

Hi @Sohini Kar 

I'm not sure why it's stuck at 3%, but you may need to click on the next modules to continue. Once you have an instance, you can start the labs. Additionally, sometimes lab details are available in the Knowledge article. I recommend reading the instructions carefully to proceed. If the issue persists, please log a "Now Learning" case.

[Gaurav Shirsat]

Hello @Sohini Kar 

I believe as this is On Demand Course, You have to Walk through each Course Given in Left Pane. as shown in below image.

Once you complete, you will get Correct Green Mark upfront of each Sub Section.

Please follow Instructions:

1) Kindly do not run the Course Fast Forward Manually. some part of total minutes of each video is mandatory, else your course will not proceed

2) for updates, you do not need to refresh, automatic updates will happen on regular interval as Course Progress.

I have completed the same course few months back, I don't remember I have completed any Lab in Instance PDI.

Please complete the Video Series as given.

Knowledge Check shown in above also you can take time and try to give accurate answer. once done it will get auto completed.

Once all, these steps are done :

you will receive email of completion as well as you can go to last section as shown.

Post that You need to follow instruction given, as click on My Voucher link.

Claim Your Voucher>> you might have to ask your account manager to give you Learn Credits for this.

once you submit your claim, if approval is required you can find your Activity in My Task.

Kindly reach out in case of any other help, as sometimes it will be confusing to understand from Written Instruction given

Linkedin : https://in.linkedin.com/in/gauravshirsat

Thanks and Regards

Gaurav Shirsat

[Khadar Khan1]

Once you complete, Just click on > Button. also try to click on validate task.