Help me in background script filling the empty variable in catalog task

[Dushyant Siroh]

Help me in background script filling the empty variable in catalog task user faced issue in closing the task Because this is a mandatory field. check the screenshot for your reference like company name is empty please write the script for filling this value .

please help me asap.

[Ankur Bawiskar]

@Dushyant Siroh 

I could see company name variable is having data in it.

Also check why user was able to close the task without filling mandatory variable.

you can use this sample script

updateVariable();

function updateVariable() {
    try {
        var gr = new GlideRecord("sc_req_item");
        gr.addQuery("sys_id", "IN", "sysId1,sysId2,sysId3");
        gr.query();
        while (gr.next()) {
            gr.variables.variableName = 'your value';
            gr.setWorkflow(false);
            gr.update();
        }
    } catch (ex) {
        gs.info(ex);
    }
}

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