Hi Everyone, I need to grey out the select box choice from the variable. Like the choice should be visible but it should not be selectable

DhanaLakshmi7
Tera Contributor

 I need to grey out the select box choice from the variable. Like the choice should be visible but it should not be selectable.

Please can any suggest me what has to be done.

Even I have tried the below link but it is not working for me.

https://servicenowguru.com/scripting/client-scripts-scripting/removing-disabling-choice-list-options/

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@DhanaLakshmi 

I used this script and it worked for native and not portal

onLoad Client Script

function onLoad() {
	//Type appropriate comment here, and begin script below

	var control = g_form.getControl('drop_down'); // your variable name
	var options = control.options;
	for (var i = 0; i < options.length; i++) {
		var option = options[i];
		var ov=option.value;
		if (ov == 'apple') {
			control.options[i].disabled = 'true';
		}
	}
}

Native: It disabled the apple choice

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

15 REPLIES 15

Hi Ankur,

 

Thanks for explaining me and It was helpful for me.

@DhanaLakshmi 

Hope you are doing good.

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Thanks!
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Just an update.

It would only work for native

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

srinivask
Tera Contributor

To disable/remove option please read below article... It describe this feature in details.

http://www.servicenowguru.com/scripting/client-scripts-scripting/removing-disabling-choice-list-options/

Hi Srinivas, 

 

This will not work for variable choices.

 

Thanks