I have created a catalog item, Created the workflow & using Create Task activity i have created incident Record.i want to display the Variable information in the incident Record ,how can i get this info? BY Record Producer we can create incident Tas...
1) How to remove "CC" recipients in email notifications 2) I have created QA manager group and added 6 users and configured notifications and added QA group to that notifications. The issue is ...the notification are triggering but users in QA Grou...
Hey All How do i go about editing the filter of the related incident related list on problem records. There is currently a OOB filter set but can't seem to find where this is set.On problems looking to change the default filter on related incidents. ...
Hi, How to add a form widget to the service portal, I have tried it is showing no record found so can anyone help me step by step to add a form widget to the portal page much helpful Thank you
how insert an incident using background script with impact and urgency
Hi,I have a requirement. I need to share survey with other users. Let's say i will receive the survey and i will not be taking it and i need a member from my team to fill out the survey for me on my behalf. But when i share the survey link that i hav...
I'm looking for documentation that outlines if a problem should only be opened for break/fix issues? Or are problems also used to track volume for issues that aren't broken but there are opportunities to make the user experience better. Example, my ...
When I use the CAB workbench, I am unable to submit a change through the CAB workbench a 2nd time. Occasionally this needs to happen. what can I do to send it through the 2nd time?
We have a need for a non-IT user to have access to RITMs, Incidents and Change tickets (read & create) for only a particular group. I did use a script that was posted to create a business rule on incident and that works for incident. We do not want...
I have a sourcing task that has been created from a request. I can Add a Transfer Order just fine. I can't add a Purchase Order. The button is grayed out. Procurement module is active, and the catalog item, product model, and vendor catalog item reco...
Hi, i have a problem record where the incidents got attached to it I want to remove the incidents for the problem record from the related list but I could not find the edit option to remove the incidents
Hi all,I am searching for a way to prevent transform map to create duplicates in the Switch Table. Please suggest me a way in which this can be accomplished. Kindly share any docs/ materials related to this requirement that you might know. Thank you.
Hi,I wanted to build an interactive filter in which I can select from multiple fields and values. But I am unable to do so. How to proceed with this? And how to select multiple field values for this. Any suggestions are welcome
Sorry if this is a silly question - but I'm going through the process of reviewing the SN Dictionary to see what state values are available/have been defined. I have done this for the Incident table where the following have been identified: LabelValu...
Dear All,I am new to ServiceNow and would like to download the trial or demo version for practice purposes. Please how do I do that?Thank you!
