Hi Everyone, I need to grey out the select box choice from the variable. Like the choice should be visible but it should not be selectable

DhanaLakshmi7 · ‎01-14-2021

I need to grey out the select box choice from the variable. Like the choice should be visible but it should not be selectable.

Please can any suggest me what has to be done.

Even I have tried the below link but it is not working for me.

https://servicenowguru.com/scripting/client-scripts-scripting/removing-disabling-choice-list-options/

Ankur Bawiskar · ‎01-14-2021

@DhanaLakshmi

I used this script and it worked for native and not portal

onLoad Client Script

function onLoad() {
	//Type appropriate comment here, and begin script below

	var control = g_form.getControl('drop_down'); // your variable name
	var options = control.options;
	for (var i = 0; i < options.length; i++) {
		var option = options[i];
		var ov=option.value;
		if (ov == 'apple') {
			control.options[i].disabled = 'true';
		}
	}
}

Native: It disabled the apple choice

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Srinivas32 · ‎01-18-2021

To disable/remove option please read below article... It describe this feature in details.

http://www.servicenowguru.com/scripting/client-scripts-scripting/removing-disabling-choice-list-options/