Hide empty variables in Variable Editor for custom scoped application (cross-scope issue)

[TejaSatyaA]

In a ServiceNow custom scoped application, I’m trying to hide empty variables from the Variable Editor. I followed a community thread (Hide empty variables on RITM and TASK record) and was able to successfully implement this for global tables. However, it does not work for custom tables in a scoped application.

I created a custom Business Rule and Client Script within the scoped application, but I’m encountering the following error:

"Display false not set on field variables.XXXX: cross-scope access denied."

From my understanding, setDisplay() is restricted due to cross-scope access in scoped applications.

Has anyone successfully implemented a way to hide empty variables in the Variable Editor for scoped/custom tables? If so, could you please share the approach or best practice to achieve this?

Any help would be greatly appreciated. Thanks in advance!

[Huynh Loc]

Hi @TejaSatyaA , setVisible() will work in scoped applications, but leaves layout gaps. 
Please try it and see if it is suitable for you.
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[TejaSatyaA]

Hi Huynh,

Thanks for the suggestion but SetVisible() is not feasible for our scenario.

[PradeepReddyA · Accepted solution]

Hi @TejaSatyaA 

You need to use the g_sc_form api.Please refer to this documentation.

https://www.servicenow.com/community/community-central-forum/where-and-how-to-use-g-sc-form/m-p/2950...

Hope that helps!

[TejaSatyaA]

Thank you @PradeepReddyA , using 'g_sc_form' worked.