Hide Outage button in Major Incident workbench

[Mk_snow]

Hi,

In the Major Incident Workbench, under the Outages section, there is a Create button that allows users to create an outage record.

 

 

The requirement is to restrict this functionality based on the state of the associated Major Incident

Expected Behavior:

When the Major Incident moves to Resolved/closed, the Create button should be hidden or disabled.

Where can I find this configuration and how can I add this condition 

Thanks in advance 🙂 

[Ankur Bawiskar]

@Mk_snow 

the page which opens up is coming from platform level i.e. "$major_incident_workbench.do" and we as admins don't have access to it.

So you can't manipulate that page and your requirement is not feasible

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Dr Atul G- LNG]

Outage is a key element in in change / Inicident, and removing it could result in business impact./ process violation As per the process, I think you should not remove this.