Hide record information on service operations workspace
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-03-2025 12:33 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-03-2025 12:46 AM
Hi @Vinya Jakkula ,
- Go to the respective record page of the incident record in the workspace using UI Builder.
- identify Tab Sidebar in the left menu.
- To the right under Config Page collection will appear.
- Click on Edit content which takes to the Side bar Top page in the UI Builder.
- Select the Record Information page and click on settings to the right of the page and deactivate it to not to show in the Side bar panel.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-03-2025 12:51 AM
Hi @Vinya Jakkula,
check the Side panel configuration. But I wouldn't recommend to customise this
Or if you are good enough with just collapsing it you can click the button.
Before:
After:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-03-2025 12:53 AM
@Vinya Jakkula contextual side panel - that is what you should be searching for
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-03-2025 12:58 AM
Hi @glideFather
I need to hide by default when record opens.
collapsing and expand we know. But need to hide on page load.