Hide the change model = Minor, based on roles!!

[Delapan]

Hello,

Is it possible to Hide the Change Model "MINOR" based on the roles OR restrict the user from creating the "MINOR" change???

Thanks in advance!!

[Community Alums]

Hi @Delapan ,

Create a user criteria record to control user access to widgets and also you can control using a Role on the change model form:

1. Navigate to All > Change > Administration > Change Models > Open.
2. Select a change request.
3. In the related list at the bottom of the record, select Available For to manage access to the widgets.
4. On the form, fill the fields.

   User Criteria record

   Field	Description
   Name	Unique name for the user criteria record.
   Active	Option to make the condition active.
   Users	Users to be granted access.
   Groups	Groups to be granted access.
   Roles	Roles to be granted access.
   Companies	Companies to be granted access.
   Locations	Locations to be granted access.
   Departments	Departments to be granted access.
   Match All	Determines whether all elements from each populated criteria field must match. If selected, only users who match all criteria are given access. If cleared, the user must meet one or more of the set criteria to be given access. By default, this check box is cleared so that any condition met provides a match.
   Advanced	Displays or hides the Script field.
   Script	Defines any additional criteria, and returns true or false. This field is available only if Advanced is selected.

5. Select Submit.

[Delapan]

Hello Sandeep,

I tried adding user criteria's. Did not help. 

[bharat10]

Any solution for me also user criteria not worked

[prerna_sh]

Hi @bharat10 

Please try this:
Solved: Change Model- Available for and Not Available for ... - ServiceNow Community

If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna