Highlight VIP badge if Requested for user is VIP in Requested Item form.

Deepak Shaerma
Kilo Sage

Hi community,  

 

I have a requirement that if we select the Caller in Incident form and the user is VIP, then we see VIP Badge and color seems to be red. Same we have to implement for the Requested Item form. Can anyone help me in doing this configuration in servicenow. Appreciate all your help. 

 

 

Regards 

DEEPAK SHARMA

5 REPLIES 5

@Brian Sorensen  

 

Same i need to replicate on RITM form. Any guidance , how to do it??