Hi @shail_phillip
The auto-approval process for Qualys integration with ServiceNow for Qualys-CMDB-Sync involves several steps. Here's a summary:
1. Install the Qualys CMDB Sync application from the ServiceNow store.
2. Configure the Qualys CMDB Sync application by providing the Qualys API server URL and API credentials.
3. Set up the auto-approval process. This is done by navigating to "Qualys CMDB Sync" > "Setup" > "Auto Approval Rules" in ServiceNow.
4. Create a new rule. Click on "New" and fill in the necessary fields such as "Name", "Order", "Active", "Condition", and "Approval Action".
5. In the "Condition" field, define the conditions under which the CI updates should be auto-approved. For example, you can set a condition where if the CI's state is "Operational", then the updates should be auto-approved.
6. In the "Approval Action" field, select "Auto Approve".
7. Save the rule. The auto-approval rule is now set up and will automatically approve CI updates that meet the defined conditions.
8. The Qualys CMDB Sync application will now automatically approve CI updates based on the auto-approval rules during the synchronization process.
9. The auto-approval process helps in reducing manual intervention and ensures that the CMDB is always up-to-date with the latest data from Qualys.
Please note that the auto-approval process should be set up carefully as it can lead to automatic approval of incorrect data if not configured properly.
Mark Helpful/Solution 🙂
Regards
Shaqeel
***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel
