Hello,I currently have a Qualys integration set up in our system, and there's a requirement to update a new field in our CI (Configuration Item).Upon investigation, I've confirmed that the new value is indeed being included in the XML data received f...

Hello everyone, I'm seeking information about  how the auto-approve feature functions works in ServiceNow for the Qualys CMDB sync. Currently, there is an issue where certain Configuration Items (CIs) are not being auto-approved, and I'm keen on unde...

Hi, We need some guidance regarding the users configured in our instance.We have enabled the property “glide.pop3readerjob.create_caller,” which allows users to be created via emails from any domain.The issue we are facing is that, due to multiple do...

Hi , We have three portal and i need tour for only one . I have enabled tour by setting property true but it got enable on all portal so i need to disable for two portal . any lead would be appreciated  Thanks in advance #serviceportal @Ankur Bawiska...

Hi , when i try to discover server , i get below error. 10.255.XXX.XXX is not a reachable host (no response to target ports scanned by MID).   Port is open , checked with running this command netstat -aon   Thanks in advance