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how can I add a backup for SR approver

PrasenjitMandal
Tera Contributor

‎07-01-2026 05:47 AM

 
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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

‎07-01-2026 05:49 AM

Please provide more details.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Tanushree Maiti
Tera Patron

‎07-01-2026 06:24 AM

Hi @PrasenjitMandal 

 

To set up a backup for a SR/RITM approver, you can use ServiceNow’s built-in Service Delegation feature for temporary out-of-office scenarios.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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