How Can i create a Flag Like VIp and give the condition

[Ashutosh4]

Hello everyone,
I got a req to create a Flag similar to VIP users , but the condition is the falg should be tagged to the users who are a part of a particular group example Group a

if a user raises incident or request then the flag should be visible in the caller field and and in the list view just like how VIP flag is visible I went through this link
Display Image for OIP users similar to VIP users - IT Operations Management - Question - ServiceNow ...
but it seems the condition they had wad very mch similar to the Vip , for me I want for users that are part of a group.
Can anyone help me with the steps and Codes?


Thank you

[Ashutosh4]

Hello ankur , please let let me know on how can I make this work Thank you

[Ankur Bawiskar]

Hi Ashutosh,

I already shared working solution

Try to debug

Regards
Ankur

[zee15]

Hi @Ashutosh4, I am also facing the same problem. I tried the solution given above, but it's not working. Could you please help and provide a solution?

I really appreciate any help you can provide.