How can I edit the Walk-up queue length notification threshold?

Julia6
Tera Contributor

Hi,

I am trying to edit the threshold number to trigger the Walk-up Queue Length Notification. I thought it might be in a script in the event triggering the notification so I found "sn_walkup.interaction.threshold" in the Event Registry, but I cannot find the actual event. Where could I find the event, and/or how/where would I change the threshold if where one sets it is located somewhere else?

Thanks

1 ACCEPTED SOLUTION

Andrew Albury-D
Mega Guru

Hi Julia,

 

I was asking the same question. I found the Script Include for walk-up and traced it back to a field that is on the Walk-up Location called "Queue Length Notification" - this isn't shown by default on the form, but you can add it. You should be able to set this to 0 to disable them, or change it if required.

Hope this helps! Please mark helpful and correct answer if it was 🙂

-Andrew

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2 REPLIES 2

Andrew Albury-D
Mega Guru

Hi Julia,

 

I was asking the same question. I found the Script Include for walk-up and traced it back to a field that is on the Walk-up Location called "Queue Length Notification" - this isn't shown by default on the form, but you can add it. You should be able to set this to 0 to disable them, or change it if required.

Hope this helps! Please mark helpful and correct answer if it was 🙂

-Andrew

chercm
Mega Sage

@Andrew Albury-D can you let me know where is it i cannot locate it ?