how can i revert the changes made on cmdb table records

Roxi1
Tera Contributor

i have ran a transform map and captured it in update set on cmdb table. after that i could able to see the records but showing as empty names and when we open record it is showing as a new record. i tried to export from other instances but no luck. can some one please help on this

7 REPLIES 7

Community Alums
Not applicable

Hi @Roxi ,

If you have touched the components for ex : Business rules/client scripts....then you can pull the related list "Versions" on the form and from the there you can revert back to the OOB versions.

 

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Thanks,

Sandeep

we tried to add 4 new fields to the parent table through import sets. but accidentally when the system showed warning this may remove the related records in cascade tables but we ignored it and proceed. result all the records are showing with empty values 

can we restore the records from any where from lower instances? this table is having relationship with many tables

Community Alums
Not applicable

You cannot restore the records as it's data, data is never captured in the update set.

However, you can give it a try by exporting the records from lower instance in a xml and import it to the higher instance.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep