0down votefavoriteI'm using service now api https://xyz.service-now.com/api/now/attachment/file api for attaching files to the incidents. Files are getting attached to the incident and they are appearing in activity section but not showing up in the ...
Has anyone had any experience in adding options to a select box within a multi-row variable set, based on information added to another multi-row variable set? e.g. MRVS1 has two fields, Type (pre-filled select box) and Name (string). MRVS2 has one fi...
Hi all, We created a new catalog item " Application Access", which contains Request type as a variable(Select box) with three choices. Request type -> -none- -> Add -> Modify -> Remove If Request type is Add or Modify, then need to make Attachment...
New to flow designer. First time trying to create some sort of switch. I have checkboxes on the request form. They can multi-select the checkboxes, but they need to route to different teams depending. So I will need some kind of join to have it wait ...
first variable : list of departments second variable : list of users but the default value should be the head of the department selected in the first variable. how to achieve this ?
Is it possible to show in a list of incidents or problems if the individual records have attachments?
Id like to create incident template for contacting customers.I want to insert customers name in "Additional comments" automatically,so entered as below, javascript:"Dear "+gs.current.caller_id.LastName() but the result is "Dear undefined".How can I i...
hello all, add multiple fields in system properties and send that field when rest message is called.means want to send dynamic field name in integration. please help
1.Test is a single line text variable. for example if i enter any ip range value(0.1.1.1 -25.5.5.5). its check the range and validate it. 2.if i enter incorrect(fsdfasf-11.1.1.1) ,(300.299.1.0) populate alert msg(please give valid ip range)
Create a category- assignment group mapping table and write client script and script include to handle the show hide if the category, if assignment group is not "software", category and subcategory related to software are not supposed to show up in t...
The additional comments that the fulfillers enters to catalog task tickets (REQs) are not shown in the user portal interface. However the additional comments that are entered to Incident tickets (INC) are shown in the user portal interface. We do hav...
I've built a basic transform map to import assets into the hardware assets and it works ok. This also creates a CI for the asset (fantastic) but i'd like to autofill some of the CI data from the excel file data import. I tried mapping to Computer...
Hi All, I have written a client script to restrict attachment file types.I want to allow users to attach only .csv file types. written code for both portal and non-portal, On portal its working as expected indexOf returns different value for all csv ...
Hi All, I am working in service catalog. after submitting the service catalog i want to display only the variables which is available on the form view. I wrote some UI policy to hide some fields based on conditions. But in RITM and Task all variables...
How to show a related objects field in list overview?i.e. Request -> Request Item -> Catalog TaskRequest has "Requested for" field.In Catalog Task form you can ad Requested for (by dotwalk)In Catalog Task list you cannot select the related objects fi...
