How can we create a new predictive intelligence "Additional Resource" under "Contextual Search" ?
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05-17-2024 12:14 AM
Hi Team,
We are building a new Similarity use case for Predictive intelligence on incident table. We have created the solution definition and trained it.
Now we want to add it under contextual search in incident form as a similarity use case.
So we have navigated to below menu-
if we can create an additional resource here, we will be able to add the new resource under search context.
But we are not getting an option to create additional resource.
Please help here. What are we missing?
Regards
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05-17-2024 12:23 AM
Could find a KB, which don't provide any solution.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0823380
Please help if any of you ServiceNow giants already found a solution before. 🙂