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How can we incorporate Post implementation review for a change request ?

LekhaJ
Tera Contributor

‎06-10-2025 05:23 AM

 
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SANDEEP DUTTA
Tera Patron
Tera Patron

‎06-10-2025 06:32 AM

Hi @LekhaJ ,

Please follow this video :https://youtu.be/EwhO2nBwPV4Bing Videos

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.
Post Implementation Review (PIR) Process Overview
Post Implementation Review (PIR) Process Overview
youtu.be/EwhO2nBwPV4
If you are like most IT developers, paperwork isn't what gets you up in the morning. Yet, and investment in a post-implementation review and trending those results can pivot a mistake-laden organization into one committed to Continuous Service Improvement. #ITSM #PIR #RCA #RootCause
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-10-2025 12:42 PM

Hi @LekhaJ 

 

As per OOTB, the PIR task get created only for emergency changes, it did not contain any question, but what I saw in my experience, the description contains the set of question which need to answer as part of PIR. Bcz creating new fields will be a customization. 

 

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