Dot walk a reference catalog variable and add to task list view.

Afsar2
Tera Contributor

I am looking out for an option to add field value on the list view of SCTASK.

 

The catalog variable of type Reference needs to be dot walked to get the desired field value.

For eg.

Catalog item has a reference variable pointing to User table.

I need to access Title field value from user table and show it on SCTASK list view.

 

Following thread is helpful to add catalog variable value on the list view but  not helpful to dot walk the field.

 

https://www.servicenow.com/community/now-platform-articles/article-19-how-to-show-catalog-variables-...

 

Looking out for the best approach to achieve this.

 

 

3 REPLIES 3

Harish Kota
Kilo Sage

Hi @Afsar2 

 

Right-click on List and select List Layout, select Request[+] and click on Expand, after that Select Requested for[+] and expand, now search title and you will send to select bucket as per below screenshot.

HarishKota_0-1692356405602.png

 after that select personalize list(settings Icon) and click on UI action Reset to column defaults. now you can see the title option.

 

HarishKota_1-1692356492309.png

 

Please Accept as Solution, If it works for you.

 

Thanks,

Harish Kota

Thanks @Harish Kota for your response.

I am looking to achieve same for catalog variable of type reference and not variable on SCTASK form.

Did you find a solution for this?