How Can we modify User Registration form in CSM in Portal

[Vamshi_ch123]

Hi 

How can we modify user OOB User Registration form by adding a additional field.

I have a requirement to add additional field in user registration form can we edit it? I have added user field but it is not reflecting in portal yet.

[Musab Rasheed]

Hello,

There is a widget 'Customer Registration' , you need to clone , modify then refer back in page 'Registration Request', try it , should be simple one.

Check if below link take you to exact widget

https://instance/sp_widget.do?sys_id=722069d4c3311200e94a9f2974d3ae04

https://instance/sp_page.do?sys_id=498d55d4c3311200e94a9f2974d3ae6e&sysparm_record_target=sp_page&sy...

[abirakundu23]

Hi @Musab Rasheed ,

"External User Self Registration" plugin is activated but form is not showing for external user who has snc_external role in PDI. where i need to check ? 

[Community Alums]

Hi @Vamshi_ch123 ,

Specially for CSM, that would be for External users , follow these steps :

1. Navigate to All > External User Self-Registration > User Registration Configurations.
2. Open the record for the required user registration configuration.
3. Navigate to the end of the Registration Form Fields section and click Insert a new row....
4. Enter the field name under the Label column and click check mark.
   A new row is added with the default values. You can configure the custom registration form field based on your requirements.

   Registration Form Field Columns

   Column	Description
   Label	The field name which appears on the registration form.
   Type	The type of the user interface element. Following are the supported types: Single line text Email Date Date/time Yes/No Wide Single Line Text Multiple Choice Select Box
   Display in Registration Form	Option to display the field in the registration form.
   Order	The sequence in which the form fields appear on the registration form. The field with the lowest order value appears first and the field with the highest order value is appears last. The default value is 10,000.
   Mandatory	Option to make a field mandatory on the registration form.
   Validation only field	Option to use a field only for validation purposes. For example, registration code. When set to true, this field is not saved in the User Table (sys_user).

5. Save or Update the changes.