How do I make a dynamic link between a knowledge article and a form?

[Jesper Hildebra]

Hi all

So I am trying to figure out a smart and easy way to link to a form, from a knowledge article. I want it to be dynamic, which is why I can't(won't) use the current URL of the form, because it will change slighty when the site goes completely live, so to speak. Also, I am afraid of a broken URL, if it changes in the future. So is there a way to use an internal tool in ServiceNow, either the sys_id or something to dynamically link, either by text or something else, to a form? Thanks in advance

And I apologize in advance if I missed something, or if I posted in the correct forum/category, I am new to ServiceNow.

[SanjivMeher]

Can you give an example with screenshots?

[Jesper Hildebra]

Hi Sanjiv

Yes of course.

Is there a way, to link the highlighted text, to a form, in the text editor?

[SanjivMeher · Accepted solution]

I can't think of any solution which can dynamically populate the url.

The best I could think of is to replace it using a Background script or Fix Script post deployment to another environment.