how do I run a report to see how many incidents are being completed by each user per day?

[Sam M]

How do I run a report to see how many incidents are being completed by each user per day?

[RajinikanthS]

Can UPDATED be shown just with DATE instead of datetime stamp?
I'm trying to list the user/closure count by date/week/month. So, the datetime is not letting do that.

[Saurabh Gupta]

Hi Sam,

You can use below type of report to get the desired result.

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

Regards,
Saurabh

[shloke04]

Hi @Sam M 

Please let me know if you have a follow up query, else please mark my response as correct and close this thread for other.

I have given the solution above which should work for you.

Regards,

Shloke

[TaraJS]

The reports indicate whether a ticket has been updated since assignment (against assignee), but it does not distinguish who made the update. For example, if an incident is assigned to Colleague A and Colleague B updates it, the report will show that the ticket has been updated, but not that the update was made by someone other than the assignee. This limits its usefulness when measuring the performance of the assigned individual.