How do we select the template from Flow designer? When I select action as Standard

Nagavardhini
Tera Contributor

‎01-23-2024 04:28 AM

Hi ,
How do we select the template  in the catalog task from Flow designer? When I select action as Standard .

When I select action as Standard change request it says it will take the template associated to Catalog. Seems like its not working.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-23-2024 04:34 AM

Hi @Nagavardhini  

 

You can show the SC template directly on portal. Here is OOTB 

LearnNGrowAtul_0-1706013276880.png

 

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Dr. Atul G. - Learn N Grow Together
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Nagavardhini
Tera Contributor
In response to Dr Atul G- LNG

‎01-23-2024 04:37 AM

Correction in the sentence

How do we select the standard change template from Flow designer? When I select action as it will take the template associated to Catalog. Seems like its not working.
It is not related to standard change.I just want to use the existing template in the catalog task.

 
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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Nagavardhini

‎01-23-2024 04:54 AM

Hi @Nagavardhini  

 

https://www.servicenow.com/community/developer-forum/using-flow-designer-to-apply-template/m-p/17087...

 

Might be helpful.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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