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How do we select the template from Flow designer? When I select action as Standard

Nagavardhini
Tera Contributor

Hi ,
How do we select the template  in the catalog task
from Flow designer? When I select action as Standard .

When I select action as Standard change request it says it will take the template associated to Catalog. Seems like its not working.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Nagavardhini  

 

You can show the SC template directly on portal. Here is OOTB 

LearnNGrowAtul_0-1706013276880.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Correction in the sentence

How do we select the standard change template from Flow designer? When I select action as it will take the template associated to Catalog. Seems like its not working.
It is not related to standard change.I just want to use the existing template in the catalog task.

 

Hi @Nagavardhini  

 

https://www.servicenow.com/community/developer-forum/using-flow-designer-to-apply-template/m-p/17087...

 

Might be helpful.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************