How do you update Short Description on the REQ table from Flow?

[Brian Sorensen]

We have an IT Adhoc catalog item

Part of that request includes the user putting in a project title.  We want to use that project title for a few things.  Here is what I am have done and am trying to do

1. User enters a project title
2. Flow takes that project title and in the catalog task uses it for the short description
3. It also takes that project title and makes it the short description of the RITM

This is great, BUT

I need it to also use it to update the REQ with the title as the short description

Example

I created a request

SCTASK - Short Description is the project title

The RITM shows it to

but the REQ table doesn't

Is it possible to update using Flow?

[Brian Sorensen]

I thought that, but it doesn't work

this is what I have

This updates the RITM with the Short Description

[Gabor10 · Accepted solution]

Yes, you are almost there, you need to do an additional dot-walk step as shown below

[Brian Sorensen]

AMAZING!

[Jeffrey Barton]

Why the heck should we have to build this as admins? Why isn't this just an out of the box thing that REQ has a short description and description based on what was requested?  What a frikin' weird thing to skip over especially since out of the box they added the details to the email notifications...  why the heck isn't this done by default?  Someone give me a historical or professional reason to leave the short description and description blank at the REQ level? huh? WHY!!!!???!!!????

[Gabor10]

I am not a SN employee, so this is in no way an official statement.

The REQ layer is our shopping cart, we can have multiple items (RITMs) in our cart.

Since we can have multiple RITMs, even from totally different Catalog Items under a single REQ, it becomes hard to decide on a "generic, on fits all" short description for this layer, so they simply decided to leave it empty and left this task for us to do.