How does ServiceNow remember the last dashboard a person accessed?

Adam Robbins1
Mega Guru

Hi,

How does ServiceNow remember the last dashboard a user accessed?

We have dashboards set as the Home.

Thanks,

Adam

1 ACCEPTED SOLUTION

Jaspal Singh
Mega Patron
Mega Patron

There is an entry created in 

User Administration >> User Preferences >> User Preference.

Filter by user name & this is responsible for the same.

View solution in original post

2 REPLIES 2

Jaspal Singh
Mega Patron
Mega Patron

There is an entry created in 

User Administration >> User Preferences >> User Preference.

Filter by user name & this is responsible for the same.

Thanks Jaspal!  I found the entry is captured through the preference named "com.snc.pa.ui.preferences_dashboards"