Enable Add to Cart on Order Guide
Any Idea how to enable Add to Cart button for Order Guide. Thanks
Forum Posts
configure fields in 'Summary of Item being approved' formater that are visible for change manager while approving a standard change proposal ?
Hi All, As of OFB,if there is a request for standard change template proposal the request will be going to change manager for approval at that time he can see only some fields from that record of template for which he is going to give approval or rej...
sys_journal table
As a normal user, how can I access sys_journal_field. There is a requirement for us to view comments/ work notes related to incident/request etc. If I am not able to access the API, how am I able to view the work notes/ comments when I login? Also, ...
Frequent Rest API call slow down snow performance
Hi Everyone, I have a job which calling SNOW Rest API to get modified data from Service now. I used sys_updated_on as a filter query and set page limit to 1000. The job is running at 5 mins interval. when the job is running the snow users are getting...
ui page processing script is not working
Hi All, I have a ui page , its processing script is not working can somebody help me where i am doing wrong on code HTML : <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:...
Resolved! Flow Not Triggered by Catalog Item
Looks like something went wrong on my Dev instance. It's not triggering flows associated with catalog items. It's still working in my Test and Prod instances. I'm not seeing anything in the logs that looks suspect or in the active contexts. Nothing l...
Offboarding ServiceNow users
We have an automated process via our identity management system to inactivate a ServiceNow user when he/she separates from the company. This automatically removes the user from any groups and roles. However, that does not take into account any op...
Resolved! Inbound mail flow not triggering
Unable to trigger a Flow with simple flow where the trigger conditions are subject contains " " and the user ID is from " ". After triggering the inbound action, it should create an Incident record. Earlier it was working with subject as only conditi...
Resolved! Redirect not working for SSO
So I have two issues I'm trying to resolve and I'm not sure where to start. Here is the back story: I'm trying to set up Multi SSO solution now that we will have different companies logging into our ServiceNow. Originally we only had the need for one...
How can I get the "Activity Stream @Mention Email" notification email to include the text of the @Mention?
Hello all,How can I get the "Activity Stream @Mention Email" notification email to include the text of the @Mention?Thanks!Mike
Resolved! Getting Error:PKIX path building failed: java.security.cert.CertPathBuilderException when trying to execute one of the "Remote file import".
Hi, I am Getting Error:PKIX path building failed: java.security.cert.CertPathBuilderException when trying to execute one of the "Remote file import". 03/16/20 11:34:01 (139) Worker-Standard:JavascriptProbe-24322992db6b4c10f1ed3892399619ce WARNING *...
Transform Map run automatically
Hi Team, How to trigger transform maps automatically ? Any help would be highly appreciated. Thanks, Karan
Resolved! Error "Information could not be downloaded from the server because the transaction was cancelled"
Hello All, We have requested items related list on request item form and non-admins are facing below error while trying to select the requested items . Can anyone help with what could be the root cause. "Information could not be downloaded from the s...
Need to create a csv file and send it as an attachment in a notification to a user
Hi, I need to create a CSV, semicolon seperated with two lines. First line is Name of variables and Second line is with the values of the variabes in a catalog. After creation of that CSV, need to send CSV to a particular user mail address. Can you p...
Resolved! gs.getErrorMessage() and gs.getInfoMessage()
we have methods gs.getErrorMessage() and gs.getInfoMessage(). Where we use these methods and how to use these methods. what it gives the output. Pls explain...
