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Resolved! length of an array

while executing the below, I am not getting the length of list. var inc = new GlideRecord('incident');inc.addActiveQuery();inc.query();inc.next();var list = inc.getElements()gs.print(list.length); showing output: undefined why? please explain..

Prasanthi1 by Giga Contributor
  • 4354 Views
  • 10 replies
  • 1 helpfuls

relationship and m2m tables

hi all, I wanted to know the difference between m2m table and relationship table since i am getting confused because both can be used to make related lists then what is the difference? Thank you

ginia dey1 by Giga Contributor
  • 9491 Views
  • 5 replies
  • 13 helpfuls

Resolved! Configure surveys

Please help with step by step instructions to follow for this question. Configure surveys As an Incident Manager, I would like to send user satisfaction surveys for every closed incident to assess how well the users feel their issues were ad...

Day2 by Kilo Contributor
  • 4162 Views
  • 4 replies
  • 12 helpfuls

what is the role required to archive record?

few users are archiving the records and i wanted to remove the option to the users Archive record. i want to know, which role should be removed to users that they can not access Archive record option there in incident list view

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lakng by Tera Contributor
  • 3223 Views
  • 6 replies
  • 1 helpfuls

Resolved! Self-Service Incident Form

Hello,  My team and I are in the process of redesigning some self-service items. We're finding that our users are submitting incidents for items that should be requests, we're also finding that we don't gather enough data from the user. We're particu...

Aimee Jasso by Kilo Contributor
  • 2550 Views
  • 2 replies
  • 3 helpfuls

Resolved! Roles for Update Sets

I need to allow some users to be able to create and manage their own update sets.I have some people who want to be able to create forms, workflows and edit the dictionary. They need to capture all of their work in an update set.There is no OOTB role ...

leslie8 by Mega Expert
  • 8479 Views
  • 3 replies
  • 10 helpfuls