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Adding Homepage Customizations to Update Set

Recently I followed the following advice from docs.servicenow.com:Homepages and content pages in Update SetsHomepages and content pages are not added to Update Sets by default. You must manually add pages to the current Update Set by unloading them.-...

debmcdaniel by Giga Contributor
  • 6345 Views
  • 2 replies
  • 6 helpfuls

How to close sprint

Just wanted to know how do you close sprints, for me the state of sprint is showing "read-only"

dkhanna01 by Mega Contributor
  • 2086 Views
  • 3 replies
  • 0 helpfuls

Resolved! Activate 'Add Purchase Order' Button

Hi Experts,I am new to Asset Management and I activate Procurement Module.Now when I click on 'Source Request', I want to place a purchase order. But the button is not enabled.What am I missing??

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Resolved! Service Portal - Change Sequence of Search Results

The Service Portal search results return in this sequence.We would like to change the sequence (Left Box) to Service Catalog, Knowledge Base and Question and Answers. Also the search results (list window on right) in the same sequence. Our goal is to...

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JimCheffer by Kilo Expert
  • 9501 Views
  • 15 replies
  • 8 helpfuls

How to make a true/false (boolean) field mandatory?

Hi everyone  Did some of you face the same problem?In the change_request I would like to make "production_system" mandatory. As it is a True/False field and I don't want to change the type I tried to configured a choice list with none. But it isn't w...

chr_kluge by ServiceNow Employee
  • 6917 Views
  • 10 replies
  • 3 helpfuls

Tagging multiple Configuration Item on a Change Request

We are currently using a record producer on Service Portal to create change requests. One of our requirements is to allow entering of multiple affected Configuration Items. So on the service catalog side, we were able to add a variable with type "Lis...

JC S_ by Mega Guru
  • 3627 Views
  • 1 replies
  • 0 helpfuls

Get Total in stack bar chart

I have stack bar chart which shows total based on stacked columns. If i select the Display Grid it will show total as well as stacked data again.I want to see just Total of the stacked bar graph as Total : 127,088 Thank u in advanceBelow is the scree...

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suryan by Kilo Expert
  • 3030 Views
  • 2 replies
  • 0 helpfuls