How request item is created by servicenow

[Sumit Singh]

Can anyone help me on this.
I need to find from which script or workflow request item is created when we submit a catalog item.
Which script or workflow is responsible for mapping the request item fields.

[Dr Atul - LNG]

Hi @Sumit Singh 

https://youtu.be/m5cIQeGwCWU

https://youtu.be/OJ5slCwIvXo

This video will help you to understand whole process.