How request item is created by servicenow

Sumit Singh · ‎01-10-2024

Can anyone help me on this.
I need to find from which script or workflow request item is created when we submit a catalog item.
Which script or workflow is responsible for mapping the request item fields.

Dr Atul G- LNG · ‎01-10-2024

Hi @Sumit Singh

https://youtu.be/m5cIQeGwCWU

https://youtu.be/OJ5slCwIvXo

This video will help you to understand whole process.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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