How set amend email type to subject for email client template for reply/reply all/forward

[RajaVardhK]

Hi All,

I have requirement to amend email type (RE,FW) before subject.

Could you please let us know how to amend re and FW before subject of current email while replying and forwarding.

Regards,

Raj

[abbasshaik4]

Hello @RajaVardhK,

Please refer to the below links:

https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/notification/t...
https://www.servicenow.com/community/in-other-news/email-client-amp-client-templates/ba-p/2286626

If it is helpful, please mark it as helpful and accept the correct solution. In future by refer to this solution it will helpful to them.

Thanks & Regards,

Abbas Shaik

[RajaVardhK]

Hi Abbas,

Thanks for your quick reply. But this is not helps to me.

I want set subject for reply RE:+current email subject.

How to achieve this.