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09-28-2020 03:45 AM
HI All,
I have created Test on change request table. Before going to Approval it is asking to fill form(survey) by clicking UI Action in Form Link. After clicking that, it is asking Multiple choice questions, after submitting this form(survey) Risk field is populated on change form.
Here my doubt is after submitting form(before approving) how can i set the Risk field in ATF steps...
Can any one provide sample steps for this..
Thanks...
Solved! Go to Solution.
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09-28-2020 04:55 AM
Hi,
I believe there is no direct way to handle this but you will require some Server Side Script Step
refer below links for help
ATF Steps for Change Risk Assessment [HOWTO]
ATF Server Side Script Step for Change Risk Assessment [HOWTO]
ATF - Step Configuration to complete risk assessment
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-28-2020 03:48 AM
Hi,
if that is some kind of UI page etc then you will have to use Custom UI Steps
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-28-2020 04:33 AM
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09-28-2020 04:55 AM
Hi,
I believe there is no direct way to handle this but you will require some Server Side Script Step
refer below links for help
ATF Steps for Change Risk Assessment [HOWTO]
ATF Server Side Script Step for Change Risk Assessment [HOWTO]
ATF - Step Configuration to complete risk assessment
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-28-2020 06:54 AM