Resolved! Auto Populating CAB Meeting Agendas
Hello guys,Is there any OOB/customized option to auto populate the agenda items instead of using "refresh agenda items" UI Action each time?Thanks in advance,Eitan
Forum Posts
Resolved! How to select Multiple Values in a Select Box Variable without updating ACL or in a List Collector Variable without creating a custom Table for options.
Hello Experts, I need to know how to select Multiple Values in a Select Box Variable without updating ACL or in a List Collector Variable without creating a custom Table for options. I saw multiple articles which mentioned either updating an ACL or c...
Avoid Widget Refresh while Page is Refresh in Service Portal
Hi,I've Created one Custom Widget for employee Check-in/Check-out functionality. In that I've added Timer function with two buttons ( Check In / Check Out ). When Clicked on Check in Timer starts run and capture the start time and when clicked on Ch...
Resolved! How to add list of all roles to custom Dashboard?
Hi, I'm making a dashboard for my client. They want to monitor all their active, inactive roles, what roles users has ect. in this dashboard. I'd like to make a report to this dashboard of all roles which can be found from sys_user_role_list.do. Ther...
Can anyone provide further context to the Service Order [sm_order] table in ServiceNow?
Hi, I'm trying to understand exactly how the Service Order [sm_order] table is used in ServiceNow. I have checked the docs, but it still unsure of the wider context of this table. The definition I have sourced is the following:The sm_order table is a...
Incident SLAs need to consider Incident Tasks
Hi Everyone, I hope your day is going well. I am currently working on designing Incident SLAs where the Incident Tasks also need to be considered. Following is the proposed architecture: There is one Incident assigned to Windows Support and one Incid...
Lookup using list is nor working properly - no records are visible
Hi All, I have an issue with Lookup using list in Risk. I have the field 'Owning group' which reference to sys_user_group table.But when I click on button I cannot see any records: The same is as reference in field 'Assigment group' in INC form and t...
Resolved! how to select users only part of that assignment group of that selected record in ui page
Hi, i have created a ui action LIST CHOICE type and a UI page. In the list of records can selecte multiple records in the list view and click on the UI action so that ui page will open. Inside ui page i have created a reference field which refere to...
Project workspace Slowness issue due to before query business rule
@jaheerhattiwale Hi Jaheer,Hope your doing well.Need your help. We are facing the project slowness issue. whenever user open the project workspace it is taking more time to respond back .for that we have raised the case to ServiceNow team they said ...
Resolved! On change of user in field Need to display the pop-up message or annotation kind.
Hi, I have a requirement, In user form there is related list called flashes and it contains records in it. (only few users has flash records/message) In call table, in the onbehalf field when the user is selected, who has flashes then the highlight...
Resolved! Only Change Manager Role can Close the Change Request
Hi, We are using OOB Change Management of Kingston Version doing some customization. I have a requirement that Only Change Manager Role can close the Change Request. Can anyone please suggest how to achieve this??
Resolved! We are not able view all the columns in the dashboard as that of in report , some columns are missin
We have created one dashboard with report and suddenly some columns are not visible.columns are visible in lower instances.Screenshot 1 : Lower instances (Correct dashboards)Screenshot 2 : Production (Issue)
Resolved! How can I create a custom approval_admin role only for the Change Table
Issue: Certain change managers have been known to abuse the approval_admin role to approve requests outside of the Change table, and definitely outside of their role as Change Manager. Despite having Self-Service Delegate creation in our Catalog, Ap...
Resolved! if condition in UI page jelly script
I have two variables, one being set from syspam value and other from a query. I want to use them in a query based on if there is a value passed as parameter or if null use the value set in the g:evaluate.This only works if syspam variable is populate...
Resolved! Trying to transfer information from a field in Interaction to the field on Incident form.
Hello All,I have a requirement to make anything entered/inputted into my newly-created Description field on the Interactions form to carry over to the Description field on the Incident form, when the 'Create Incident' button on the Interactions is cl...
