Attachments - Allow only submit PDF format attachment with Max 5 MB size ?
How to Allow only Attachments In PDF format In Record producer ?
Forum Posts
Fix Script in background: Progress worker state is not set to complete after worker is finished message
Has anyone received the error, Progress worker state is not set to complete after worker is finished, when running a Fix Script in the background? I'm receiving this error and the state remains in Running but I know my script completes because of a l...
How to integrate BMC Remedy to Servicenow.
Hi Expert, I am a service-now developer. I am doing a Project and client requirement is if a incident create in servicenow so that incident should be created in BMC Remedy. Basically Intergration BMC remedy to service-now. Integration should be unidi...
Dynamic Coalesce field in the Transform Maps
Hi Team, Is there any way to set the "Coalesce" field to true based on the source value in the transform maps? Dynamically setting the "Coalesce" field to true or false based on the value received in the source field. Please provide your support as s...
How can set real time in SLA
Hi everyone !I have 1 SLA in Workspace . This is the date of the last transition from the current date and time . This run but run every day not real time . This is setting Schedule run every day . I want set realtime in SLA . Can you help me ? PlsTk...
RPA Desktop Design Studio Load Error
Hey Guys, Have anyone run into the following error when attempting to run RPA Desktop Design Studio? STUDIO NOT FOUND "Studio plugin could not be found." see attached screenshot I couldn't find any reference to the studio plugin in the current docu...
To create a Approve and reject links in email
Wanted to create a Approve and reject links in email. When a user/ manager who doesnt have approval license can directly click on that link to either approve or reject.
Resolved! How to change the banner logo in next experience ui
Hi All,I tried changing the banner logo with the help of this link. But the modified logo have not updated.Will it take time..? I did cache.do, re-logged in to the instance but nothing works.What could be the reason? Regards,Sri
Servicenow Integration with third party tools.
Hi, I need some information about Servicenow integrations with below tools/applications:- 1. ARIS 2. MF TFS 3. Archer 4. CA Spectrum 5. CA Unicentral 6. CA Gaurdin 7. CA UIM 8. Elastic 9. Alcatel Call Center Query:- 1. If anyone has worked on such ...
SLA not being created for specific record types by non-admin users
Hi all, This is a bit of an odd case, I am using an instance that is using the incident, RITM, change request and problem records and SLA definitions were created for all of them. Whenever a user with admin/sla_admin role creates a record that corres...
What is the Platform name for user table.
Hi , I am Preparing for the Servicenow Admin Certification and got one Question .Please help me with the correct answer. What is the Platform name for user table. u_users sys_users x_users sys_user Thanks in Advance.
Agent Client Collector - Check failed to run
Error - Check failed to run. Response code: 3 check command denied by the agent allow listThis is not a custom check. This check(os.windows.check-system-process) came with ACC-Monitoring as part of the policy - Windows OS Events. I tried the troubles...
Service Catalog: Hidden Checkboxes on catalog Item form are visible in Approval Summarizer
Hi All,I am working on building a Catalog item where I have a Checkbox Variable that becomes visible on certain conditions.Suppose , I have selected a condition where this checkbox shall be invisible . and I submit the Order . It goes to Approval Req...
Resolved! Is the Service Operation Workspace part of ITSM or ITSM pro?
As per title, do you need ITSM Pro to have the Service Operation Workspace?
Resolved! Field level ACL is not working
Hi,there is a group called(DOC). they don't have write access to any field on server table, they can only read the fields. but they want write access on 2 fields(A & B).so i created a role called (field_access) and created two field level ACL's and i...