how to add "Add/Remove Multiple" button on glide list ? (for New record)

patSnow
Tera Contributor

‎04-18-2019 12:14 AM

Hi All,

"Add/Remove Multiple" button is visible only for existing records.Is it possible to add this button for new record as well ?

For existing record:

find_real_file.png

New record:- 

find_real_file.png

 

Is there any attribute which we can add to "Add/Remove Multiple" button for glide list new record.

Regards,

Pat

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2 REPLIES 2

Jaspal Singh
Mega Patron
Mega Patron

‎04-18-2019 12:20 AM

Hi Pat,

 

I guess this is expected behaviour of ServiceNow. I would suggest you to go through link for getting a better view of it.

 

Thanks,

Jaspal Singh

 

Hit Helpful or Correct on the impact of response.

Pooja Devkar
Mega Guru

‎04-18-2019 03:17 AM

Hello,

The Add/Remove Multiple icon does not display; when you create new record. This displays only on existing records.

If you want to visible that icon on your form; then please check UI policy or business rule one if you have created on incident table.

Please mark helpful & correct if my solution is useful.

Thanks & Regards,

Pooja Devkar.