How to add the from address in the "Send Email" action
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09-03-2024 07:37 AM
Hi Team,
Can someone please help me on the below issue.
How to setup the From address and SMTP Server in the send email action in the flow designer.
Use case: My use case is if my action step error code is 401 then i need to send a email for that i need to add the from address in the send email action.
As per the above there is no direct way to add that , please help me this.
Thank you.
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09-03-2024 08:12 AM
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09-03-2024 11:08 PM
Hi @Sid_Takali
I have checked the above document already in my case i need to change the from address from ServiceNow to my application email id so where can i add the from email address in my send email action.
Thank you.
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09-03-2024 11:24 PM
Hi @nikhitha24 refer this KB Article
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0823655

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10-20-2024 05:07 PM
This does not answer the question. If using notifications outside of Flow Designer, you can indicate a "From" address if it's different form your typical notifications. I believe the OP was asking if that field is available somewhere in Flow Designer.