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06-30-2025 05:42 AM
I want to add the Begin and End information from the Outage window to the CHANGE form layout so that an user can see the outage window from the CHANGE ticket itself.
The highlighted information above needs to appear here -
What is the best way I can add those two information as columns in the CHANGE ticket?
Solved! Go to Solution.
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06-30-2025 06:05 AM
But that will work at the form level — the issue is occurring at the list level. To display the field at the list level, the view I suggested should work.
@Passion_of_SNOW try below way
Right Click on List Header
Click Configure->List Layout
Add your field to Right side bucket and Save.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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06-30-2025 06:01 AM
I will try it and will update you. Thanks!