How to calculate the count of Known errors in KEDB
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‎06-19-2025 12:03 PM
How to calculate the count of Known errors in KEDB
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‎06-19-2025 12:17 PM
Hi @Piyush Dwivedi
You can check it here. It may helpful
A ServiceNow implementation of the Known Error Database
Stay awesome,
Roshnee Dash
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‎06-19-2025 02:09 PM
You can search like this:
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-19-2025 09:09 PM
Hello @Dr Atul G- LNG Thanks for response.
So source will be Problem Table only right not a Knowledge base for finding Known errors? Just confirming.
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‎06-19-2025 10:28 PM
yes, mate.
I searched under 'Known Errors' in Application Navigation but found it listed only under 'Problem'.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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