how to call ritm variables in email notification

[Renu9]

Hi All,

I am having a requirement to call variables details in notification when we are sending it to requester.

Please let me know how I can call the variables in notification.

Sample:

Hi <requested for>

Based on selection, these are the below details that are selected:

<calculated list>

Regards,

Support Team

The variables are :

1.is_monitor_required?

2.is_keyboard_required?

3.is_mouse_required?

[Sohail Khilji]

Thats the complication ! 

a variable element contains multiple varaible which cannot be filtered unless you have a filter critera that matches, Eg: lets say you want to show all variable whose value is true.

or if its specific or static then you can simply use it like

${variables.name_of_the_variable} //replace "name_of_the_variable" with your variable name in your notification.

[Ivar Donado]

There is no need to complicate things just to add variables. Just add ${variables.[variable_name]} in the email body. Doing that through a script is only needed if you are sending the email triggering from a table other than the Requested Item or Catalog Task ones, if you want to add variables dynamically, or if you need some special format/conditions for them.

[SamrudhiK]

Thanks it helped me.