Hi All,
we have a update inbound action which update the inc, But when ever user replys the automatic or system generated mail that also inbound picks and updates that should be exclud.
For that we have to create a system property with in that property we nned give domain sys_id, and we need to call that property to inbound action if the user reply the automatic mails it should identyfy the domain and it will not updated the inc
Please suggest how to call that system propert and ingore from automatic mails.
Thanks,
Varma
