how to change list type(field) to reference type(field)

shabbir5
Tera Guru

Hi,

i changed field type of a dictionary entry from reference to list type, and it works

but

i tried to change the same field from list to reference it is not working

any suggestions ?

@Ankur Bawiskar 

11 REPLIES 11

Maik Skoddow
Tera Patron
Tera Patron

Hi

in most of the cases you cannot change a field type to another type and then later back. There are restrictions on database level.

Kind regards
Maik

yes , there no solution ? to get back the field to reference type ?

Abhijit4
Mega Sage

Hi,

There is logical reason behind this, reference field can be converted to list as values in it are compatible to convert. However, list field values may not be able to convert to reference type(if there are multiple values).

Did you try keeping only one value in list field type for all records if it allows you change?

You would be able to change it when you empty all values for all records in the table.

Let me know if you have any further queries.

Please mark this as Correct or Helpful if it helps.

Thanks and Regards,
Abhijit
Community Rising Star 2022

 

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

Amit83
Tera Contributor

Hi Shabbir,

 

You yourself cannot change it. You will have to raise a hi ticket.

 

Regards,

Amit