how to change list type(field) to reference type(field)
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‎03-25-2022 03:43 AM
Hi,
i changed field type of a dictionary entry from reference to list type, and it works
but
i tried to change the same field from list to reference it is not working
any suggestions ?
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‎03-25-2022 03:51 AM
Hi
in most of the cases you cannot change a field type to another type and then later back. There are restrictions on database level.
Kind regards
Maik
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‎03-25-2022 03:55 AM
yes , there no solution ? to get back the field to reference type ?
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‎03-25-2022 04:02 AM
Hi,
There is logical reason behind this, reference field can be converted to list as values in it are compatible to convert. However, list field values may not be able to convert to reference type(if there are multiple values).
Did you try keeping only one value in list field type for all records if it allows you change?
You would be able to change it when you empty all values for all records in the table.
Let me know if you have any further queries.
Please mark this as Correct or Helpful if it helps.
Thanks and Regards,
Abhijit
Community Rising Star 2022
Regards,
Abhijit
ServiceNow MVP
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‎03-25-2022 04:23 AM
Hi Shabbir,
You yourself cannot change it. You will have to raise a hi ticket.
Regards,
Amit