how to configure report and dashboard which will display yearly basis created requests in ServiceNow

Madhura10
Tera Contributor

5 hours ago

Hello,

This is regarding the dashboard. Actually, user wants to sort the Requests created on yearly basis like 2021, 2022, 2023.....

I have configured different reports on RITM table and those are added to one dashboard and user want to see the requests data according to selected year.

Thanks!

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shivakumarpatil
Tera Expert

3 hours ago

Hi @Madhura10 ,

You can achieve this using a Column Chart report.
In the Report Type, select Column Chart, and in the Configure section, group the records by Created on → Year.
This will allow you to view and filter RITM records year‑wise (2021, 2022, 2023, etc.) on the dashboard.
Refer below screenshot

D.png