How to customize widget "Knowledge Field Facet" in order to exclude "Author"

Arnab20
Kilo Contributor

How to customize widget "Knowledge Field Facet" in order to exclude "Author" from the Filter selection area on kb_search page on Knowledge Portal?

find_real_file.png

 

Thanks

Arnab

1 ACCEPTED SOLUTION

SanjivMeher
Kilo Patron
Kilo Patron

You can open the kb_search page by navigating to Service Portal->Pages

open the kb_search page. Go to the instance and click on the Instance record for Author and deactivate it.

find_real_file.png


Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

1 REPLY 1

SanjivMeher
Kilo Patron
Kilo Patron

You can open the kb_search page by navigating to Service Portal->Pages

open the kb_search page. Go to the instance and click on the Instance record for Author and deactivate it.

find_real_file.png


Please mark this response as correct or helpful if it assisted you with your question.