Resolved! How do I add SHort Description field to the Service Portal Survey Widget
Hi, I need to add Short Description field to the option below. Thanks in Advance for the assistance. Where is this information stored in ServiceNow?
Forum Posts
Resolved! Best Practice for Request Form with 30+ variables
Hi Folks, we have a stakeholder requesting a catalog item built, with more than 30 questions/variables that would need to be filled in by the submitter. Our developers are advising that this many variables is not a best practice (e.g. performance iss...
What is UI Script and give me any example where you used UI Script. ?
• What is UI Script and give me any example where you used UI Script.?
Resolved! How to make the date field default to the current date?
How can i default the date field to the current date and also they cant select past dates? Catalog item.
Resolved! Adding Email Client to Toggle Bar on Project Form
Our PMO group would like to have the ability to send an email within the project form capturing the appropriate work notes I have this ability turned on for Change, Problem and Incident and when I did the same dictionary action for Project, it shows ...
Resolved! Flow that automates adding group type to a user group with specific conditions
Hi all,I am looking to create a flow that automates adding "group type" to a user group that contain a certain word. for example all groups that contain the word "change" will be added Group type "ITIL". Any advice on how to do this with flow desig...
Resolved! Evaluator: com.glide.script.RhinoEcmaError: "event" is not defined.
for below script we are getting error like below.Evaluator: com.glide.script.RhinoEcmaError: "event" is not defined. var gr = new GlideRecord("sys_user");gr.addQuery("sys_id", event.parm1);//this line not working//gr.addQuery("sys_id", "3883f4c073012...
Saying "414 Request-URI Too Large" Servicenow UI page. How to resolve this?
I am getting "414 Request-URI Too Large" when I lookup the reference icon.How to resolve this. Please suggest me proper solutions for that. Below I am giving the code. In query(uomQuery) I am passing the sys_ids. As these parameters are passed via Gl...
Resolved! Work notes are not populated on the Form while transforming data
Hi, I am importing data from london to madrid by transform map.All the data is imported properly except Work notes. Issue is on the tables list view I can able to see work notes data but when I open the record then the work notes field is empty.
Approval getting auto cancelled in workflow?
Hi All, My group approval cancelled automatically in workflow please help me on this .
Knowledge article in incident form not getting attached
Hello, In the incident form when I search for knowledge article and try to attach that article in incident form it's not getting attached. When I try to click on attach on that article, the attach ui action botton not working Can someone please help...
Resolved! Auto populate Valid date 365 days
when a knowledge article is created, the valid to date is auto-populated to the current date + 364 days.
Resolved! Prevent Change requester from approving their own Changes.
Hi Community,Using Helsinki - helsinki-03-16-2016__patch7-11-02-2016Following a recent audit I need to prevent any Requester being able to Approve their own Change Requests.I have read a couple of articles similar to my situation but they have been s...
Restrict the copy change ui action on change form
We are in need the "Copy change" Ui action to be restricted only to normal and standard changes form. It means on the emergency type change form users should not be able to see the copy change ui action.How can we achieve this
Resolved! Service request report
I just got assigned with an urgent task of creating a report regarding service requests. Problem is that my skills considering report creating are close to non-existing and going through all the documentation for reporting and now learning courses w...
