How to Display Resolution information with Additional Tab details for incident in employee center

Ramu6
Tera Contributor

Hi All,

 

Actually i want to display Resolution details (Resolved, Resolution code, notes) in Additional tab for incident in employee center when state is move d to resolved.

 

Please help on this 

 

Thanks

Ramu

9 REPLIES 9

Hi @Ankur Bawiskar 

 

Actually I have created additional tab, so i need that resolution information here in this tab,

Ramu6_0-1740553033755.png

 

@Ramu6 

additional details shows variables only and you cannot include normal fields.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

ok, but is there any way to show the resolution information in employee center ?

 

Thanks

Ramu

@Ramu6 

Show those fields using standard ticket config for your table

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ramu6 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader