How to Display Resolution information with Additional Tab details for incident in employee center

Ramu6
Tera Contributor

Hi All,

 

Actually i want to display Resolution details (Resolved, Resolution code, notes) in Additional tab for incident in employee center when state is move d to resolved.

 

Please help on this 

 

Thanks

Ramu

9 REPLIES 9

Hi @Ankur Bawiskar 

 

Actually I have created additional tab, so i need that resolution information here in this tab,

Ramu6_0-1740553033755.png

 

@Ramu6 

additional details shows variables only and you cannot include normal fields.

If my response helped please mark it correct and close the thread so that it benefits future readers.

@Ankur Bawiskar 

ok, but is there any way to show the resolution information in employee center ?

 

Thanks

Ramu

@Ramu6 

Show those fields using standard ticket config for your table

If my response helped please mark it correct and close the thread so that it benefits future readers.

@Ramu6 

Hope you are doing good.

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