How to display SLA Business elapsed percentage on the My Requests widget on the service portal

lucky6
Tera Contributor

‎10-03-2023 01:30 AM

Hi,

I want to display SLA Business elapsed percentage of RITM on the My Requests widget on the service portal.

 

Thanks in advance..

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Abbas_5
Tera Sage
Tera Sage

‎10-03-2023 03:19 AM

Hi @lucky6 ,

Please refer to this link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547270

 

If it is helpful, please mark it as helpful.

Thanks & Regards,
Abbas Shaik

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