How to display specific field values on the lookup search list

[Supritha Jose]

How to display specific field values on the lookup search list when the Catalog variable is selected through sc_task.

I have a catalog variable called redeploy_device that refers the alm_hardware table.

This is the the varaiabe attribute set "ref_auto_completer=AJAXTableCompleter,ref_ac_columns=display_name;assigned_to;serial_number;u_imei;stockroom,ref_ac_columns_search=true" and this works fine when this variable is selected on the catalog form but if this variable is made avaiable on the sc_task, the required fields are not visible.

How Can this be set?

[Runjay Patel]

Hi @Supritha Jose ,

Configuration looks okay, it should work sane configuration from all places like catalog, ritm,task..

Try clearing cache and logout and login again.

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[Supritha Jose]

Hi @Runjay Patel 

Tried like you said, but still the same issue.

[Runjay Patel]

Hi @Supritha Jose ,

I checked in my PDI it working fine. If you are creating task using flow then make sure you have selected the right variable to display on task.

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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