- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-25-2025 07:27 AM
How to display the choice text instead of its value in the subject of request through Flow Designer. Currently, value of choice field is displayed in the subject of the request.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-28-2025 02:09 AM
if you are fetching the choice value using data pill, it will fetch the choice value and not label.
Solution
1) create a flow variable of type String
2) then use "Set Flow Variable" flow logic and use the script to fetch display value/choice label and set
3) then use this flow variable in "Send Email" subject
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-28-2025 02:09 AM
if you are fetching the choice value using data pill, it will fetch the choice value and not label.
Solution
1) create a flow variable of type String
2) then use "Set Flow Variable" flow logic and use the script to fetch display value/choice label and set
3) then use this flow variable in "Send Email" subject
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-28-2025 08:19 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader