How to Dynamically Add ITS LT Members of Current Incident’s Assignment Group to Communication Plan R
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3 weeks ago
I’m working on a Communication Plan Definition in ServiceNow.
So far, I’ve defined:
- Plan definition tasks
- Communication contact definitions
- Users and groups for recipients
Now, I need to dynamically include ITS LT member of the current Incident record’s assignment group in the recipient list.
Here’s the setup:
- Recipient List uses Type = Internal Users
- Method = Dynamic Condition
This is sample example that used for recipients list in my instance.
Please suggest me how to create for my requirement. can we use current in above script.
Thanks in advance.
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3 weeks ago
Please help me on this