How to enable a case link or request in the microsoft team's notification
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12-09-2024 11:34 PM
The Microsoft Team's notification integration is sending notifications to all the case updates to the end users. However we have a requirement for them to be able to click the case and make it redirected to the case.
I have tried enabling the cable link from the notification content but however they still couldn't able to see the case or request hyperlink or clickable link.
How can we enable clickable link on Microsoft team's notification.
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