How to expand the width of the email context?

mania
Tera Contributor

Hi,

When we receive any emails in INC0001 form it is showing below image. so,

How to expanding the width of the email context and removing the blanks(spacing) from both left and right?

Do we need to increase in email template?

Can anyone please help on this, It will be gratfull.

mania_0-1745401484160.jpeg

Thanks!

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@mania 

that's how emails are rendered OOTB in the activity formatter which is a UI macro

I don't think you can adjust the spaces and remove the left and right one

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

So, How to increase left and right of the email content?

Is it possible to increase the container of the email box as highlighted of the below image?

mania_0-1745405520609.png

Thanks!

@mania 

yes you can try to play around with the CSS of the email body and try to adjust it so that it occupies some more width

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Am i in correct place to modify the css?

mania_0-1745406583867.png

Thanks!