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3 weeks ago
Hi everyone,
I’m working on a requirement where I need to generate an Excel file containing data from multiple Child Incidents associated with a parent record.
Specifically, I need the export to include the following fields from the child records:
Incident Number
Short Description
Subject Person (or 'Requested For' name)
My Goal:
I want to be able to trigger this export (either via a UI Action or a scheduled process) and ensure it captures the related child incident data accurately, even if the fields are on the User table (like the name of the Subject Person).
Questions:
What is the most efficient way to achieve this? (e.g., Export Sets, Data Broker, or a custom Script Include?)
How can I ensure I am pulling the "Name" string of the Subject Person rather than just the SysID in the Excel output?
If using a UI Action, is there a way to prompt the download immediately for the user?
Any scripts, Flow Designer suggestions, or architectural advice would be greatly appreciated!
Solved! Go to Solution.
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3 weeks ago
I think xls is possible but not XLSX
check this link and it has solution for XLS
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
No, Do we have any option for Excel creation?
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3 weeks ago
I think xls is possible but not XLSX
check this link and it has solution for XLS
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
