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‎08-27-2021 10:54 PM
Hi,
Can anyone show how to force the record data into the Update set?
Regards
Suman P.
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‎08-27-2021 11:58 PM
If you then open your update set, you will notice one or more records like:
These got the actual selected data captured. You can even open them to see this in the XML if you would like to verify.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP
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Mark Roethof
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‎08-27-2021 11:57 PM
Ok
Thanks for info.
Murthy

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‎08-27-2021 11:00 PM
Other option could be using the Share "Force to Update Set". This is a UI Action which you will see on the record (or also from a List, like my previous example).
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Mark Roethof
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‎08-27-2021 11:31 PM
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‎08-27-2021 11:55 PM
GO to incident table select any incident in list view which you want to capture in update set.
After then as Mark said that create Application file and proceed
It will capture the record data in update set
Hope it helps..
Thanks
Murthy

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‎08-27-2021 11:56 PM
(obviously, first have the correct update set selected in your update set picker!)
For example, navigate to:
Incident > Open, this opens the List
Select one or more record, by checking them, for example:
Scroll down and on the bottom from the "Actions on selected rows..." select "Create Application File"
In the modal/popup you will bepresented with multiple options, though you can use the default option.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP
---
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field